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Do you have a cost-cutting or productivity-improvement mindset?

A Toronto hotel recently hired a woman in a new position as event manager. Her first assignment was to promote the lobby bar as a welcoming and happening place for guests as well as residents in the community. Eva found the bar cold and austere with its fluorescent lights and metal café tables. “I’m sure there are some things we can do right away to change the atmosphere,” she said. Her new boss agreed. “Just tell me what you need,” he replied, “and I’ll set a budget.”

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